Get all customer support details of BAMBOO AIRWAYS.
About BAMBOO AIRWAYS
To bridge possible landmasses and spread the positive ideals of Vietnamese people and culture around the world, Bamboo Airways set out on its voyage. In addition to expanding to important hubs in the Asia-Pacific, Europe, etc., we have built a vast domestic network connecting 21–22 airports in Vietnam, helping to establish Vietnam as an aviation hub for Southeast Asia and Asia in general.
Bamboo Airways has a flexible and diverse policy on fare classes, including Bamboo Eco, Bamboo Plus, Bamboo Business, and Bamboo First, intending to make flying a dream more accessible to all Vietnamese people and foreign tourists.
BAMBOO AIRWAYS helpline number
- +84 1900 1166
- 001900 1166
- +84 1900 1133
- 001900 1133
Website
Office address
- Address: Dich Vong Ward, Cau Giay District, Hanoi, Bamboo Airways Tower, 1st floor, 265 Cau Giay Street
Email Support
- 19001166@bambooairways.com
FAQ’s
To modify your ticket, such as rebooking or rerouting, you can use the Manage My Booking feature or reach out to the call center at (84) 19001166. Alternatively, you can seek assistance from the nearest Bamboo Airways offices.
You can request refunds or make changes for involuntary flight cancellations or modifications. However, for voluntary flight cancellations or changes, refunds and modifications are not permitted.
Bamboo Airways, a Vietnamese airline that started in 2022, has decided to stop its flights to two major cities in Australia. As part of a significant restructuring, all local staff will be laid off.
Navigate to the “My Booking” section on the Bamboo Airways website or mobile app. Input the Booking Reference Number and the passenger’s last name to access booking details. Complete the payment using the provided online payment methods, including international cards, and finalize your reservation.
The email contact for Bamboo Airways customer support is 19001166@bambooairways.com.
Bamboo Airways, based in Hanoi, Vietnam, operates primarily from Phu Cat Airport in Qui Nhon.
Bamboo Airways is owned by the FLC Group, a Vietnamese conglomerate with interests in various sectors, including real estate, hospitality, and aviation.