
Get all customer support details of Firefly .
About Firefly
Malasia Airline’s subsidiary Firefly is a full-service airline. The airline has a fleet of 12 aircraft and serves a network of 11 cities. In 2007, Firefly began flying between Penang and Kota Bharu. The airline primarily serves Malaysia, Singapore, Indonesia, and Thailand.Firefly offers a single travel class with a single upgrade.
Firefly helpline number
- +603 7845 4543
Website
Office address
- Petaling Jaya, Selangor, Malaysia 47301 Lot R-01, 3rd Floor, CITTA Mall, No. 1, Jalan PJU 1A/48, Ara Damansara.
Email Support
- customer_care@fireflyz.com.my
- offers@firefly.com.
You can book flights online through the official website or mobile app.
Changes may be possible, but fees and restrictions may apply. Refer to the website or contact customer support.
Online check-in is available on the website or app. Airport check-in is also an option.
Firefly operates flights primarily within Malaysia and to select regional destinations.
Yes, Firefly is considered a low-cost carrier (LCC). As a subsidiary of Malaysia Airlines, Firefly operates with a focus on offering affordable air travel, particularly within Malaysia and to select regional destinations.
Firefly is owned by Malaysia. It is a Malaysian airline and operates as a subsidiary of Malaysia Airlines. Firefly primarily serves domestic and regional destinations within Southeast Asia.
Firefly Airlines primarily operates a fleet of ATR 72-500 and ATR 72-600 aircraft.