ZipAir Tokyo (ZG) Customer Care Number

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ZipAir Tokyo

Get all customer support details of ZipAir Tokyo.

About ZIPAIR Tokyo (ZG)

ZIPAIR Tokyo Airlines is a low-cost airline founded on July 31, 2018, and started its operation on June 3, 2020.ZIPAIR Tokyo serves 28 destinations in Asia and North America. Book a flight with this reputable airline to visit Narita and Bang Phli destinations. ZIPAIR Tokyo is the finest choice for seasoned travelers, because of its excellent customer service and extensive route network. This airline has its primary hub at Narita International Airport (NRT) with a fleet of four aircraft serving a variety of destinations. This airline will fulfill your needs with good quality.

ZipAir Tokyo helpline number

  • U.S.:+82-2-2023-6456
  • U.S.: 1-888-820-6002 (Toll Free)
  • 0570-015-210

Website

Office address

  • 1-1 Naritazuka Odori Farm, Narita City, Chiba , Narita Airport Terminal 1 North Wing 4F NA407, Japan, 282-0011

Email Support

  • dpo@zipair.net
  • contact.en@zipair.net（English）

FAQ’s

Does ZIPAIR enforce a 24-hour cancellation policy?

Customers who buy tickets on our website or through the contact center can receive a commission-free refund within 24 hours by contacting the center.

In Tokyo, which airport does ZIPAIR operate from?

ZIPAIR Tokyo (ZG / TZP) is based at Narita International Airport.

At Tokyo-Narita International Airport, which terminal does ZIPAIR operate from?

ZIPAIR check-in counters can be found on the fourth floor of the north wing of Terminal 1.

Is it possible to contact ZIPAIR by phone?

Yes, ZIPAIR welcomes phone inquiries from passengers in need of special assistance or passengers traveling with children.

Is there a 24-hour cancellation option with ZIPAIR?

For flights to/from the United States or Canada, a full refund for your flight ticket is available within 24 hours of making the reservation, with no additional charges.

Which country is the owner of ZIPAIR?

ZIPAIR is a low-cost airline based in Japan, officially known as Kabushiki-gaisha Zipair Tokyo. The airline, established in 2018, has its headquarters situated on the premises of Narita International Airport. ZIPAIR is a fully owned subsidiary of Japan Airlines, and it operates a portion of its Boeing 787 Dreamliner fleet under lease from Japan Airlines.

What is causing the ZIPAIR website to malfunction?

If you encounter issues with the ZIPAIR website, we suggest attempting to resolve the problem by switching your browser and clearing your browsing history and cache. If the problem persists, please share a screenshot of the error screen with our contact center via email at contact.en@zipair.net.

Social media contact info

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